Get to know us
First and foremost, we are passionate about the wonderful sport of padel. We've been enjoying it for many years, playing, watching, attending tournaments, following it on social media… we are PASSIONATE about it.
In mid-2021, we decided to get involved professionally in this world and set up a company to sell padel equipment. We want to work and make a living doing what we love. As a small tribute to the beautiful island of Lanzarote, where one of the partners is from and where we have strong family and emotional ties, we chose the word ISLAND in our company name.
But we also chose it because we want to be a small island in this highly competitive world of online sales. An island where our customers can browse with confidence, relaxed, and at ease. Where our customers don't feel bombarded or overwhelmed by constant notifications of offers, discounts, clearance sales, last-minute deals, etc.
A transparent and simple website, where we will never tell our customers we can't provide what they need, and where we will never offer counter-offers with other products if we don't have what the customer has decided to buy. A website where we will make exchanges and returns as easy as possible, and where we will go to great lengths to uphold product warranties if we believe our customer has a valid claim. A website where we will always be completely honest about our product availability and delivery times. A website where our customers can browse at their leisure, explore, ask questions if they wish, and leave, whether they've made a purchase or not, with a smile and eager to return. In short, a website dedicated to customer service and care.
We're launching now, at the end of 2021, with all the enthusiasm in the world. As they say on the court, "Good match!"